To get help with Runbox, the best way is to use our Support Center at https://support.runbox.com.
Using the Support Center
Note that the Support Center system is a separate system and doesn’t know your Runbox account login for security reasons. So, if you have never used the Support Center before you need to create an account here: https://support.runbox.com/index.php?/Base/UserRegistration/Register
Getting help by email
You can also contact us through support@nullrunbox.com, just make sure you respond to the autoreply to get your email into the Support queue.
Getting help on Twitter
Feel free to ask us questions on Twitter @Runbox!
If your question has to do with your account in particular we ask that you contact us privately via our Support department.