If you are using an email client such as Outlook or Thunderbird rather than the Runbox Webmail, you will need the server settings below to configure it.

If you’re unsure about the connection method to use in your email client, you can read more about IMAP, POP, and SMTP first.

We always recommend using a secure connection to our servers as this protects your username, password and email content from being intercepted whilst it is being passed between your computer and our servers.

Secure/Encrypted IMAP, POP and SMTP

Incoming Server (IMAP):  mail.runbox.com
Port: 993
Secure/Encrypted Connection – TLS/SSL: Yes/On
Authentication: Password

Incoming Server (POP): mail.runbox.com
Port: 995
Secure/Encrypted Connection – TLS/SSL: Yes/On
Authentication: Password

Outgoing Server (SMTP):  mail.runbox.com

Port: 465 (preferred) or 587
Secure/Encrypted Connection: Yes/On   (SSL/TLS for port 465 or STARTTLS for port 587)
Authentication: Password

Username Formats

Runbox Addresses

If you only use a Runbox email address that looks like the one below, then your username is the first part of the email address before the @ symbol.

Email address: username@runbox.com (also @runbox.no, @runbox.us etc…)
Username:  username

Using your own Domain

If you signed up to your Runbox account using your own domain name then your username will be as follows:

Email address: username@domainyouown.com
Username:  username%domainyouown.com (note that the @ symbol changes to a % symbol)

Please Note: If you used your account using an @runbox email address before you added your own domain name, then your Runbox username will not have changed and will be the same as for @runbox email addresses (see above).

Setup guides

More information