To import any email you have stored with other email providers, you can use our IMAP Import feature. IMAP Import will copy all folders and email in another account to your Runbox account. Information you will need to know You will need to know the following things about the current email service before you begin an IMAP Import: That the service […] Read more
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To set up Thunderbird with Runbox, follow the step-by-step instructions below. Please note that the setup process and dialogue boxes on your computer may vary slightly from what is shown here, depending on what version of Thunderbird you are using and whether you are using Windows or macOS. Add a new email account to Thunderbird […] Read more
To set up Apple Mail with Runbox, please follow the step-by-step instructions below. Note that the setup process may vary slightly from what is shown here, depending on the version of macOS and Apple Mail you are using. Note: There is more than one place in macOS where you can set up Internet accounts. Here […] Read more
We recommend that customers who access their email with email clients such as Outlook, Apple Mail, and Thunderbird use IMAP (Internet Message Access Protocol) when possible. It has a number of advantages over POP (Post Office Protocol) and no real disadvantages for most people. IMAP synchronizes all email on the server with your client and this means […] Read more
Deciding whether to use POP or IMAP We recommend that most customers access their email using IMAP (Internet Message Access Protocol) as it has a number of advantages over POP (Post Office Protocol) and no real disadvantages for most people. By using IMAP all your email will be stored on our servers and wherever you access […] Read more
Filed Under: Email Clients
Account Security Securing your email account is essential, it safeguards your personal information, prevents unauthorized access, and ensures your communications remain private and protected. This page guides you through securing your Runbox 7 account. Go to Runbox security settings. 1. Account Password Setting a strong password for your Runbox account is essential for protecting your […] Read more
The information on this page may be useful in helping you resolve some of the more common problems people have with their Runbox accounts (including payment problems). Problems Logging In Two-Factor Authentication Application Passwords Payment Problems Not receiving mail from senders Problems Finding Certain Messages Problems logging in Problem Possible Causes Actions I can’t log […] Read more
Filed Under: Documentation, Log In
There may be times when you need to export the data we hold for and about you. This might especially be true if you are moving to a different service provider. Your Runbox account stores different kinds of data; example of this data are email, contacts, calendar items, files and the account data that you […] Read more
Filed Under: Other
If you are new to Runbox it is worth considering a few things before you sign up for one of our accounts. By asking yourself the questions below and considering the additional points mentioned you can save yourself some time and expense later on as you begin to use our service. How many accounts do […] Read more
Filed Under: Account, Getting started
If you are a business or organization that is new to Runbox it is worth considering a few things before you sign up for our accounts. By asking yourself the questions below, and considering the additional points mentioned you can save yourself some time and expense later on as you begin to use our service. […] Read more
Filed Under: Account, Getting started
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