To get help with Runbox, the best way is to use our Support Center at https://support.runbox.com.

Using the Support Center

Note that the Support Center system is a separate system and doesn’t know your Runbox account login for security reasons. So, if you have never used the Support Center before you need to create an account here: https://support.runbox.com/index.php?/Base/UserRegistration/Register

Getting help by email

You can also contact us through support@runbox.com, just make sure you respond to the autoreply to get your email into the Support queue.

Getting help on Socials

Feel free to reach out to us on Mastodon, Bluesky and Reddit. 

If your question has to do with your account in particular we ask that you contact us privately via our Support department.