If you are connecting via a regular ISP (Internet Service Provider) or a public terminal in particular, you may happen to have been assigned the same IP (Internet address for the machine you are connected from) as someone who has previously been found to have abused our services.

We apologize for the impact on honest users, and ask that you please reconnect to the Internet if possible as this will give you a new IP in most cases – and then retry signing up.

You can also contact us and have us remove your IP address from our blacklist (if you know what the IP is).