With POP Fetch you can retrieve email from other email accounts that support the POP3 protocol, with or without SSL. Most email servers at work places, educational institutions, and private Internet Service Providers support this protocol.

You can enter as many POP servers as you like, and retrieve the email at set intervals.

tip Note: New accounts cannot receive mails until 10-15 minutes after they have been created, so please don’t attempt to retrieve mails into the account before that, or they will bounce. Also, please keep in mind that trial accounts only have 100 MB of space and 250 MB of bandwidth, so large amounts of external mail should not be retrieved until an account has been subscribed to.

Setting up POP retrieval

By filling in the name of the server, the username, and the password of an email account you use, you can retrieve all new email from that server to Runbox’ servers. If you are unsure of what the correct data is, please ask the responsible administrators or customer service for help.

Leave mail on server

Select whether you want to leave copies of the fetched email on the external server after retrieval – this is convenient if you want that email accessible from other clients or services as well.

Retrieve interval

If you want the email to be fetched automatically at an interval, select an interval between 10 minutes and 24 hours from the drop-down menu.

You can always retrieve external email manually by clicking “Retrieve POP” in the Webmail menu. Your external POP account will then be immediately queued for retrieval, and any downloaded email will be listed in your Inbox as soon as they are retrieved.

Active/inactive

Finally, select whether you want the entry to be active. The “inactive” option is convenient if you want the settings stored but not active.

Click [Save settings] to store the configurations, and a new, empty entry will appear below the one you just saved.

If you want to delete a stored entry, check the “Delete” box to the right before clicking [Save settings].

Retrieving Hotmail/Windows Live mail

You can retrieve your Hotmail, MSN/Windows Live email to Runbox via POP3. Simply enter your data as follows:

  • Server name: pop3.live.com
  • Port number: 995
  • Use SSL: Yes
  • Username: Your FULL email address (for example jdoe@hotmail.com)
  • Password: Your normal password for said account
  • Please note that Hotmail/Windows Live doesn’t allow you to check accounts via POP3 more than every 15. minutes, so don’t select the 10 minute interval for such accounts.

Retrieving Gmail (Google Mail)

Runbox supports SSL (secure mode) for retrieving mail from other POP3 accounts, which is required by Gmail. Simply enter your data as follows:

  • Server name: pop.gmail.com
  • Port number: 995
  • Use SSL: Yes
  • Username: Your FULL email address (for example jdoe@gmail.com)
  • Password: Your normal password for said account.

Alternatively you can have Gmail forward copies of messages to your Runbox account. Refer to Gmail Help Topic How do I forward my mail to another email account automatically?

Retrieving Yahoo! Plus Mail

Runbox supports SSL (secure mode) for retrieving mail from other POP3 accounts, which is required by Yahoo! Mail Plus accounts. Simply enter your data as follows:

  • Server name: plus.pop.mail.yahoo.com
  • Port number: 995
  • Use SSL: Yes
  • Username: Your Yahoo! Mail Plus username (for example jdoe)
  • Password: Your normal password for said account.

Setting up filters on retrieved messages

To setup a filter to move messages retrieved from a specific external email account to a specific folder, use the following filter format:

  • Messages where: [ Header ] [ contains ] [ X-RMM-Trace: message from Username@Servername ] will be [ saved to folder ] [ Foldername ]

Where Username is the username specified in the Retrieve entry, Servername is the server name specified in the Retrieve entry and Foldername is the folder where the retrieved messages are to be saved.

Troubleshooting