To get help with Runbox, the best way is to use our Support Center at https://support.runbox.com.

Using the Support Center

Note that the Support Center system is a separate system and doesn’t know your Runbox account login for security reasons. So, if you have never used the Support Center before you need to create an account here: https://support.runbox.com/index.php?/Base/UserRegistration/Register

Getting help by email

You can also contact us through support@runbox.com, just make sure you respond to the autoreply to get your email into the Support queue.

Getting help on Twitter

Feel free to ask us questions on Twitter @Runbox!

If your question has to do with your account in particular we ask that you contact us privately via our Support department.

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