If you just want a new additional email address, we suggest creating an Alias for your account. If you’re experiencing severe spam issues, we recommend training your spam filter as the most efficient method of dealing with spam. See the Filter Help page for more information. If you really need to change your username we […] Read more

Aliases can be created and deleted from the Alias Administration page. An alias is a synonymous, extra email address, which delivers all incoming mail to your main account. Once you have created an alias it will begin to receive email within 15 minutes. You can use your email alias from the Compose window by selecting […] Read more

To host your domain’s mail with Runbox, you can add it from the Account > Email Hosting screen. You must change your domain’s MX records to mx.runbox.com (at your domain host), after doing this. You can use the “Catch all” feature or create other addresses on your domain, which can forward to different Runbox accounts if […] Read more

Your trial period lasts for 1 month. It has all the features of a paid account but does have some limitations that are in place to prevent people signing up for trial accounts and using them to send large amounts of junk email. The limits are: 20 messages per day – this is total recipients, […] Read more

If you are connecting via a regular ISP (Internet Service Provider) or a public terminal in particular, you may happen to have been assigned the same IP (Internet address for the machine you are connected from) as someone who has previously been found to have abused our services. We apologize for the impact on honest […] Read more

New accounts take may take up to ten minutes before they are able to receive mail. All other functions work at once. If you are sending email to an address at a domain you have set up with Runbox, please verify your Domain Status from the Account:Email Hosting screen.

You can send and receive emails totalling up to 130 MB in size with the Runbox email service. Remember, however, that your files will grow in size by approximately 33% when you attach them to your emails. This is due to the encoding process that is necessary to allow files to be sent as email […] Read more