What are message headers? Message headers are usually mostly hidden when you read email messages. You normally get shown certain parts of the headers such as From, To, CC, Date/Time and Subject, but there is a whole lot more and it can be very helpful in troubleshooting problems with messages. An Open Message in Runbox […] Read more
So that we can provide a secure, reliable and consistent experience for our customers, we recommend that you only use the latest version of your favourite web browser. Below we list some popular web browsers we can offer support for with information about which operating system we support these on. Web Browser Computer Operating Systems […] Read more
Before contacting Runbox Support, please check our Runbox Status page to see if what you need help with is already a known issue. If you still need help, please review the steps below to get the answer to your question as quickly as possible. 1. Use recommended software We can provide specific support for the […] Read more
The amount of spam (also known as unsolicited email) you may receive in any particular email account can vary widely from one time to another. At Runbox we often refer to spam as coming and going in “waves”. There are things you can do to minimise the chances of receiving a lot of spam and […] Read more
Runbox has zero tolerance towards the abuse of our services. We implement a number of technical procedures to help prevent accounts being created with the intention of abusing our service and other procedures help us identify accounts that may have been used in ways that are in breach of our Terms of Service. If you […] Read more
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