If you need to have your account closed, please contact support@runbox.com or submit a support ticket at https://support.runbox.com

You can find details of the allowances and quotas for your account in your Account details and on our Price Plans page.

If you previously subscribed to Runbox, you can most likely reopen your account as we save both account data and email for a period after the account has expired. You can find out more about how long we store your data after your account has expired in our privacy policy. Accounts are permanently deleted after […] Read more

If you have tried to make a card payment and it has failed for some reason, we would like to offer the following information and advice. Some banks refuse credit/debit card transactions if they are being requested by a company outside the country the card was issued in. Even without a PayPal account in some […] Read more

Subscribing To begin with you will need to sign up for a free trial. This is how all Runbox accounts start out. You can find the “Sign Up for a Free Trial” button on our front page at https://runbox.com You can pay for Runbox as soon as your account is open, and there are a […] Read more

New mail will then not be delivered until you delete enough mail to go under your limit again. Remember that your Trash folder counts towards your disk usage. The “451 can’t verify sender” error when sending mail from a client, is also caused by being over your disk or bandwidth quota. For more information about […] Read more

Runbox does not tolerate any attempt to send unsolicited email, or any fraudulent, abusive, or unlawful activity. We do not allow our servers to be used for bulk mailing or marketing emails. You are responsible for all usage of your account, and failure to comply with these guidelines will result in immediate account cancellation. For […] Read more