Video showing folder management in Runbox 5

Runbox Webmail gives you an overview of your email and is where you read incoming messages, organize your email in folders, and write new email.

The Runbox Webmail comes in two flavors: The interactive Enhanced Webmail featuring drag and drop of messages, and Basic Webmail which is more conventional. You can try both by using the buttons at the bottom left of the Webmail screen.

The Webmail window is divided in two parts, with the folder listing to the left and folder or email content to the right. This provides a convenient overview as well as quick access to all your folders. Using the Webmail menu you can perform other operations like refreshing the current folder contents, composing a new email, and deleting or moving messages.

Webmail menu

The Webmail menu can be found both at the top and at the bottom of the message list. Depending on what page you are currently displaying, the various menu options become active:

  • Preferences opens the Webmail Preferences page, showing name, display, and other options (read more about Preferences further down).
  • Retrieve POP checks for new messages in any (active) external POP email accounts you may have set up under Manager:Retrieve.
  • Refresh (or [Folder Name]) reloads the current list, showing any new messages that may have arrived since the page was last displayed. When a different Webmail page is displayed this option is typically replaced with the name of the folder you are currently in.
  • Compose opens the Compose screen where you can write and send new messages. Read more about composing messages in Compose.
  • Reply is only active when displaying the contents of a message. Clicking Reply will open the Compose screen with the original message’s sender as recipient, and quoting both its subject and message text.
  • Reply to all is similar to Reply, but also includes the original message’s recipient(s).
  • Forward is also similar to Reply, without the original message’s sender or recipient(s).
  • Delete moves the selected messages to the Trash folder. This option is also active when displaying the contents of a message. Note that drafts (messages saved in the Drafts folder) are removed permanently (not moved to Trash) when deleted.
  • Read/Unread marks the selected messages as read or unread.
  • Flag/Unflag marks or unmarks the selected messages as important.
  • Report Spam moves the selected messages to your spam folder and trains your filter accordingly with the message contents. This link is only active if the trainable spam filter has been activated from Manager > Filter.
  • |<, <<, >>, >| shows the first, previous, next, and last message list page, respectively. |< and << moves you up towards the more recent messages, while >> and >| moves you down towards the older messages. When displaying message contents, these menu options open the more recent or the older message, respectively.


When displaying the contents of a folder, the middle of the screen will contain a list showing the headers of the messages in the current folder. You can change the number of messages displayed on each page by clicking Preferences in the Webmail menu (read more about this in Preferences).

By default the messages are sorted by date, or more precisely by the time at which the messages entered the Runbox system. You can sort the message list by sender, subject, date, or size by clicking the corresponding heading.

To read the contents of a message, click the corresponding subject in the list. You can also go directly to reply mode by clicking on the sender in the folder list, as a shortcut.

Learn more about reading and writing messages in Compose.

Moving messages

To move a message to another folder, mark it by clicking the message field and drag it to the deisred folder. To check multiple messages, simply hold down the Shift button and click another message field to select all the messages in between.

You can click anywhere in the message list rows (except for the actual links) to select a message. The messages can then be moved to a folder by dragging one of the subject strings to the desired folder.



At the bottom of the page is a search function with which you can search the current folder for messages containing a specific word in its From or Subject fields. You can also limit the search by folder, date, and size.

If you want more comprehensive search, we have a new search system in beta test that can be activated by following these instructions:

Limit by date

The date can be on the format YYYY, YYYYMM, or YYYYMMDD. E.g, “date > 20020620” will find messages received later than June 20, 2002, “date = 200206” will find messages received in June 2002, and “date < 2002” will find messages received before 2002.


The string field supports two types of wildcards:

  • _ will match a single character. For instance, “1_3” will match “123”, “1 3”, “1A3” but not “13” or “1AB3”.
  • % will match zero or several characters. For instance, “A%Z” will match “AZ”, “A through Z”, “ABC…XYZ” and so on.
  • To search for the actual wildcard character preceed the charcter with a “\” (backslash), i.e.: “\_” and “\%”.

Folder actions

You can create and rename folders by using the buttons below the folder list in the left pane. Note that a new folder will always be created inside the currently selected folder.

To delete or move folders, click the Folder Management link or the button in the menu.

Usage meters

Below the folder section you will find bandwidth and storage meters to help you monitor your usage.

Disk usage meter

The Disk usage meter displays your current total disk usage in percent of total quota and in GB. The amount of storage space available in your account depends on your subscription and any storage upgrades you may have purchased (see Account).

If the storage limit is reached all incoming email will be returned to sender until either the storage space is increased or enough data has been removed from the account. We therefore recommend you purchase more space when you approach the limit by upgrading your account.

Bandwidth usage meter

The Bandwidth usage meter displays your current total bandwidth usage in percent of your current quota and in GB.

To find out more about quotas and usage, see the Restrictions page.