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You are here: Runbox Help > Documentation > Webmail

Access

The Access level in Manager gives you an overview of the different ways in which you can access your email. One of the most powerful features in Runbox is that it can deliver your email to any type of email device or client, and Access shows you how easy it is. Whether you want to access your email […] Read more

Filed Under: Access, Webmail     Tags: IMAP, POP, Webmail

Comma Separated Values

A Comma-Separated Values (CSV) file contains the values in a table as a series of ASCII text lines, organized so that each column value is separated by a comma from the next column’s value and each row starts a new line. A CSV file is a way to collect the data from any table, so […] Read more

Filed Under: Contacts, Webmail     Tags: export, import

Compose

To write and send new messages, click Compose in the Webmail menu or the main Runbox menu. By default, the Compose screen will open in a new window, much like an email client such as Outlook or Thunderbird. You will see a number of fields and buttons, all of which are explained below. From If […] Read more

Filed Under: Webmail     Tags: compose

Cookies and why we use them

The Runbox Webmail service requires cookies to be accepted by your browser for it to function. A cookie is a small piece of data sent from our web servers to your web browser and stored on your computer. Like many websites, Runbox uses session cookies which are used to keep you logged in to your […] Read more

Filed Under: Webmail     

Folder Management

[ The Webmail folders are listed alphabetically in a familiar folder tree to the left in the Webmail window. The standard Runbox folders (Drafts, Inbox, Sent, Spam, Templates, and Trash) are always listed first. The folder hierarchy can be expanded to show sub-folders by clicking the + sign in front of the folder name, or […] Read more

Filed Under: Webmail     Tags: folders, Webmail

Folders

The folders are listed alphabetically (except for standard folders like Inbox and Trash) in a familiar folder tree to the left in the Webmail window. The folder hierarchy can be expanded to show sub-folders by clicking the + sign in front of the folder name, or by clicking the “Expand all” icon at the top […] Read more

Filed Under: Webmail     Tags: folders, Webmail

Legitimate message headers example

From demo@runbox.com Tue Jan 27 02:32:44 2015 Return-path: <demo@runbox.com> Received: from [10.9.9.207] (helo=mailfront03.runbox.com) by takara.runbox.com with esmtp  (Exim 4.69) id 1YFv1I-0002OP-4Z for demo@runbox.com; Tue, 27 Jan 2015 02:32:44 +0100 Received: from angua.runbox.com ([10.9.9.117] helo=bars.runbox.com) by mailfront03.runbox.com with esmtps (TLS1.0:RSA_AES_256_CBC_SHA1:32) (Exim 4.76) id 1YFv1M-0006HI-2s for demo@runbox.com; Tue, 27 Jan 2015 02:32:48 +0100 Received: from [10.9.9.241] (helo=rmm6prod02.runbox.com) […] Read more

Filed Under: Webmail     Tags: headers, Spam

Login

Login procedure To login to Runbox Webmail: Open your web browser and go to https://runbox.com, which provides a secure, encrypted connection.  Use https://runbox.com/mail for a simpler and faster login screen. Enter your username (your username is your primary Runbox email address) Enter your password. Asterisks (***) will appear in this field as you type, to help keep your […] Read more

Filed Under: Webmail     Tags: login, password, username

Logout

We recommend that you log out of your Runbox account every time you’re done using the service. This ensures that others cannot access your personal information and correspondence at the computer you use. To exit your Runbox account in a web browser, simply click “Logout” in the main menu. You will need to log in […] Read more

Filed Under: Webmail     Tags: logout

New Webmail search

The upgraded search function in Runbox 6 is based on the search functionality originally developed for Runbox 7. You will find the search area at the top of the message list when clicking Search in the Webmail menu. Simply start typing to search the messages in your account. The search function will show results as […] Read more

Filed Under: Webmail     Tags: search, Webmail

Preferences

Clicking “Preferences” in the Webmail menu lets you review and modify the options for Runbox Webmail. General preferences These options affect all of Runbox Webmail. Date format: Select the format to show dates in Webmail. Time format: Select the format to show timestamps in Webmail. Preferences for folder [folder name] Each Webmail folder has its own set […] Read more

Filed Under: Webmail     Tags: folders, profiles, settings, Webmail

Recommended browsers

We aim to make our web app work on as many browsers as possible. We recommend you use one of the following browsers for Runbox, and always ensure you are using the latest version of your computer’s operating system. We particularly recommend Firefox as it is an open source browser and because it has a […] Read more

Filed Under: Runbox 7, Webmail     

Secure Transfer of Email

The security and privacy of your email is a very high priority for Runbox, and we know it is for our members too. As such, it is worth reviewing some of the aspects of security that affect your email as it is transferred between you and Runbox and between Runbox and other email services. There […] Read more

Filed Under: Email Clients, Encryption, Webmail     Tags: encryption, security

Tag management

Tags let you label messages across folders, and will allow you to organize and find messages more easily. To add a tag, open an email, select [New Tag] from the Tags field near the top, enter a tag name, and click “Add tag”. You can now sort messages by your tags in the message list. […] Read more

Filed Under: Webmail     Tags: Webmail

Webmail

Video showing folder management in Runbox 5 Runbox Webmail gives you an overview of your email and is where you read incoming messages, organize your email in folders, and write new email. The Runbox Webmail comes in two flavors: The interactive Enhanced Webmail featuring drag and drop of messages, and Basic Webmail which is more conventional. You can try […] Read more

Filed Under: Webmail     Tags: folders, Webmail
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