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You are here: Runbox Help > Spam

Bulk Mailing & Marketing Emails

Runbox is supportive of individuals, organizations and businesses that wish to use our services in the course of their everyday business activities. However, we do not allow the use of our service for sending bulk mailings or marketing emails. We have a zero tolerance attitude to bulk mailing and marketing emails as this can lead […] Read more

Filed Under: Bulk Mailing, How-tos     Tags: bulk mailing, Spam, unsolicited email

 

 

 

 

 

 

 

 

Filter (spam, allowlist, blocked senders, sorting)

The Filter level in Manager lets you reject unwanted email and sort your email in a number of different ways. You can configure protection against unwanted email, set up an auto-reply, and sort email to folders and other email addresses. Make sure you click [Save settings] if you make any changes to the settings. Unwanted […] Read more

Filed Under: Filter, Spam     Tags: filter, junk mail, sort, Spam

 

 

 

 

 

 

 

 

How can I verify the legitimacy of an email?

It’s an unfortunate fact that when using email you will sooner or later receive an email pretending to be legitimate, trying to make you reveal information or click a malicious link. This is commonly called “phishing” and may attempt to lead you to a website that looks like for instance your bank, and then convince […] Read more

Filed Under: How-tos     Tags: headers, phishing, Spam

 

 

 

 

 

 

 

 

Legitimate message headers example

From demo@runbox.com Tue Jan 27 02:32:44 2015 Return-path: <demo@runbox.com> Received: from [10.9.9.207] (helo=mailfront03.runbox.com) by takara.runbox.com with esmtp  (Exim 4.69) id 1YFv1I-0002OP-4Z for demo@runbox.com; Tue, 27 Jan 2015 02:32:44 +0100 Received: from angua.runbox.com ([10.9.9.117] helo=bars.runbox.com) by mailfront03.runbox.com with esmtps (TLS1.0:RSA_AES_256_CBC_SHA1:32) (Exim 4.76) id 1YFv1M-0006HI-2s for demo@runbox.com; Tue, 27 Jan 2015 02:32:48 +0100 Received: from [10.9.9.241] (helo=rmm6prod02.runbox.com) […] Read more

Filed Under: Webmail     Tags: headers, Spam

 

 

 

 

 

 

 

 

My spam filter is working well, but how do I avoid sorting through all the messages in my Spam folder to find legitimate email (false positives)?

We generally recommend that you regularly review your Spam folder to check for any legitimate messages, and report them to the spam filter as “Not spam”. This keeps your spam filter tuned to new types of incoming spam while not becoming overly effective. It might become tedious to sort through all the messages in your […] Read more

Filed Under: FAQs     Tags: filter, Spam

 

 

 

 

 

 

 

 

Spam Problems

The amount of spam (also known as unsolicited email) you may receive in any particular email account can vary widely from one time to another. At Runbox we often refer to spam as coming and going in “waves”. There are things you can do to minimise the chances of receiving a lot of spam and […] Read more

Filed Under: Other, Support     Tags: Spam

 

 

 

 

 

 

 

 

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