…use the All tab to show all of the available folders you can subscribe to, and the Subscribed tab to show which folders are actually selected. When you have made your choices click Apply and then OK. Getting Help with IMAP Subscriptions If you need help with IMAP subscriptions, or you use an email program that doesn’t have a similar system of subscriptions to Thunderbird or Outlook, please get in touch with Runbox Support. …
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…email program, phone or tablet device, then you are almost certainly using IMAP. If you are using IMAP correctly, it means all your mail is being stored on our servers, and unless you have asked us to disable backups we should also have most of your email securely backed up for you. POP (leaving messages on the server): If you see some or all incoming messages in your Inbox, but no messages in the Sent folder or a similarly named Sent folder then…
…cribing to folders”, but in Windows Live Mail it is just called “Show/Hide IMAP Folders“. Click on Accounts at the top of the screen, and then IMAP Folders. This will open up a window like the one shown below. In this window the All tab shows you the folders that exist in your account. The Visible tab shows the ones you actually see in Windows Live Mail. It is recommended that you click Reset List in the All tab and then check that what you see th…
…our account are correct. On the next screen choose the service type POP or IMAP. Enter the Server Details Enter the details for your own account, plus the server details for Runbox. Incoming Mail Server: mail.runbox.com Outgoing Mail Server: mail.runbox.com Username: your primary Runbox email address (aliases cannot be used as log in usernames) You can find information about the latest server details on our Email Client Settings page. Now click Mo…
…e account type You now need to select the account type. We recommend using IMAP as this allows your email clients to synchronise across all your devices and the webmail. 3. Enter the incoming and outgoing server details Note: When you first create your Runbox account SMTP (outgoing mail) will be unavailable to you until you either a) validate your alternative email address (we send a validation link there when you create the account) or b) pay for…
…e account type You now need to select the account type. We recommend using IMAP as this allows your email clients to synchronise across all your devices and the webmail. 3. Enter the incoming server details Next enter the incoming server details on this screen. Be careful to enter them accurately and to enter your username in the correct format. Note on Usernames: You can find your username in the top right of the screen when you log in to the Run…
…ual setup (you may have to click Cancel twice before this option appears). IMAP Client Settings Secure/Encrypted IMAP We recommend that you always use these settings in your email client to ensure a secure connection. Incoming Server (IMAP): mail.runbox.com Port: 993 SSL: Yes Authentication: Password If you experience connection problems, please see the Connection Problems page. Sending Email (SMTP) You might also need our SMTP server settings for…
…nbox email address (aliases cannot be used as log in usernames) Choose the IMAP option and enter the Incoming server details along with your username and password and click Next. Enter the Outgoing server details along with your Username and Password and click Next. eM Client will now test the connection settings you have entered. In our experience emClient automatically chooses the wrong port and encryption settings for our servers and you will g…
Filed Under: Email Clients, IMAP
…e information is also repeated below the image for convenience). Incoming (IMAP): mail.runbox.com Port: 993 SSL: SSL/TLS Password: Normal Password Outgoing (SMTP): mail.runbox.com Port: 465 or 587 SSL: SSL/TLS (port 465) STARTTLS (port 587) Password: Normal Password Username: your primary Runbox email address (aliases cannot be used as log in usernames) Note: When you first create your Runbox account SMTP (outgoing mail) will be unavailable to you…
…d error when trying to use our outgoing SMTP server. Incoming Mail Server (IMAP): mail.runbox.com Outgoing Mail Server (SMTP): mail.runbox.com Username: your primary Runbox email address (aliases cannot be used as log in usernames) When you are done click Sign In. 4. Choosing Mail and Notes After you have successfully signed in you will be given the choice to use your Runbox account for Mail, Notes or both. If you are just setting up Apple Mail an…
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