- How long is my trial period? What does it offer?
- Can I change my username with Runbox? I’m unhappy with the username I selected / I get too much spam to my current email address.
- My new account doesn’t receive any mail sent to it?
- Can I get an alias for my account? How do I use it?
- Can I use the domain of my choice with Runbox?
- What is Runbox’s limit on attachment sizes?
- Why do some of my messages have a “winmail.dat” file attached in addition to or instead of the normal attachment(s)?
- My mail won’t send, it tells me the address is invalid?
- Why is the font so small in my browser? Can I change the size?
- I get logged out of my account every time I click on something, why?
Using an Email Client
- How do I set up my email client?
- Using a email client to download messages via POP, the messages disappear from the server. How do I avoid this?
- I have a mobile phone or tablet device with an email client, how can I access my email there?
- Why won’t Runbox let me send mail through my email client?
Changing Webmail appearance
- How can I view more messages per page?
- How can I set my time zone?
- How do I set Runbox Webmail to display HTML messages inline?
Updating your personal information
- How do I change my From/Reply-to address, my name, or my signature?
- Why doesn’t my name show on my outgoing mail?
- How can I change or reset my password?
- How do I pay for Runbox? How much does it cost to subscribe?
- Payment Problems?
- I have an old account with you, can I still reopen it by subscribing?
- How can I delete/close my account?
- How much email can I receive using Runbox?
- What happens if my mailbox goes full?
- What is Runbox’ policy on spam?
- Can I send legitimate bulk mailings via Runbox?