It’s both simple and safe to import your domain’s email to Runbox Email Hosting.

IDEA! Runbox also provides Domain and Web Hosting, but you can use Runbox just for your email while hosting your domain and website elsewhere.

This article explains how to set up one or more Runbox accounts, switch your domain to use Runbox, and then import any existing email from the other service.

Setting up a Runbox account

First, create a Runbox account if you haven’t already done so, by going to https://runbox.com/signup:

  1. On the sign up page, select the option to  “Use your own domain“.
  2. Enter the details of the address you want to use on your own domain.
  3. Fill in the remaining sections and click “Set up my Runbox account”

Setting up Sub-Accounts

During the trial period you can’t set up sub-accounts. To set up sub-accounts you will need to pay for your Main account (you still get a free month) and at the same time you can purchase the required number and types of sub-accounts you need (if any).

Once this is done, you can proceed to set up additional accounts for co-workers or others who need separate email addresses on your domain.

You can do this by going to Account > Sub-accounts in the main menu.

Setting up an email client

If you’re using an email client such as Outlook or Thunderbird to read your email, you can set it up according to our IMAP and SMTP instructions.

Changing your DNS settings

Log into your domain’s registrar service and go to the DNS (Domain Name System) management screen. For the domain you set up in Runbox, set the MX (Mail eXchanger) record to mx.runbox.com.

IDEA! See Email Domain Setup for more detailed instructions on this step.

Once your DNS changes have propagated throughout the Internet, incoming email for your domain will be delivered to your new Runbox account(s).

Importing your existing email

To import your email into your new Runbox account, go to Manager > Retrieve and enter the details of your other account in the IMAP Import section. You can find more details on how to do this in Help > IMAP Import.

That’s it! Your domain’s email is now securely hosted with Runbox.