As part of the Account Security features, we also provide you with details of the last logins, current browser sessions that are open and a way to control access to your account via an IP-based Manage IPs feature and Access Control List. You will find these features in Account > Account Security on the “Access […] Read more
In this section you can manage your account’s security settings. We encourage you to enable Two-Factor Authentication and review the other settings in order to keep your account secure. For additional notes about Two-Factor Authentication and Application Passwords we recommend you read the page More About Two-Factor Authentication and App Passwords once you have read […] Read more
To change your password, just enter your current password in the box at the top of the Account page, and then enter the new one into blank box in the “User Information” section. The click “Save Settings” at the bottom of the page. To reset a lost/forgotten password, please use the automatic password reset function (only […] Read more
There might be network problems between you and the Runbox servers, your Internet Service Provider might be blocking certain types of connections, or there could be problems within the Runbox services. To see whether there are any known service disruptions within Runbox, please see our Service Status posts . To confirm that the Runbox servers are running […] Read more
Login procedure To login to Runbox Webmail: Open your web browser and go to https://runbox.com, which provides a secure, encrypted connection. Use https://runbox.com/mail for a simpler and faster login screen. Enter your username (your username is your primary Runbox email address) Enter your password. Asterisks (***) will appear in this field as you type, to help keep your […] Read more
Before reading this page, we strongly recommend you read the overview of our Account Security services. At Runbox, ensuring that our customers understand how our services can work best for them is very important to us. This page contains some further notes that we hope will allow you to make the best use of Two-Factor […] Read more
The information on this page may be useful in helping you resolve some of the more common problems people have with their Runbox accounts (including payment problems). Problems Logging In Two-Factor Authentication Application Passwords Payment Problems Not receiving mail from senders Problems Finding Certain Messages Problems logging in Problem Possible Causes Actions I can’t log […] Read more
To sign up a Runbox account, please go to Runbox Signup and follow the instructions. The information you provide will be kept strictly confidential, as stated in our Privacy Policy. 1. Person or Family – Business or Organization The main difference between these options is that selecting the Business or Organization option allows you to enter a business […] Read more
Log In Details Your username and password are the only way that you can access your account. As such, it is important that only you know what they are, and there are steps you can take to ensure your account remains secure. If you have activated Two-Factor Authentication, you will also need a Timed One […] Read more