In Account you can view and update your personal and account data. We encourage you to keep it as current and correct as possible so that we are able to contact you if necessary. When changing any of the settings in a section, make sure you click the “Save Settings” button under that section. The […] Read more
In this section you can manage your account’s security settings. We encourage you to enable Two-Factor Authentication and review the other settings in order to keep your account secure. For additional notes about Two-Factor Authentication and Application Passwords we recommend you read the page More About Two-Factor Authentication and App Passwords once you have read […] Read more
If you are using an email program such as Outlook, Apple Mail or Thunderbird you might find our Recommended Email Programs page useful as it contains guides to setting up some popular email programs. If your email program does not automatically detect the correct settings for your Runbox account, or if you need to manually […] Read more
Clicking “Preferences” in the Webmail menu lets you review and modify the options for Runbox Webmail. General preferences These options affect all of Runbox Webmail. Date format: Select the format to show dates in Webmail. Time format: Select the format to show timestamps in Webmail. Preferences for folder [folder name] Each Webmail folder has its own set […] Read more
Although we recommend Runbox members should use IMAP for accessing email, there is an alternative. POP stands for Post Office Protocol and if you only ever access your email on one device or wish to download your email and not store it on the Runbox servers, you could use POP to do this. POP vs […] Read more
An email client set up to download incoming email via IMAP or POP also needs to be configured for SMTP (Simple Mail Transfer Protocol) to send outgoing messages via the Runbox servers. SMTP Client Settings Secure/Encrypted SMTP Outgoing Server (SMTP): mail.runbox.com Port: 587 with STARTTLS or Port: 465 with TLS/SSL Secure/Encrypted Connection: Yes/On Authentication: Password Note: […] Read more
An email program (sometimes called a client or application/app) is software that runs on your computer or mobile device and accesses your email accounts for you. Common examples of email programs are Thunderbird, Outlook, Apple Mail or Windows Live Mail. This is not the same as accessing your email using our webmail system. If you […] Read more