As part of the Account Security features, we also provide you with details of the last logins, current browser sessions that are open and a way to control access to your account via an IP-based Manage IPs feature and Access Control List. You will find these features in Account > Account Security on the “Access […] Read more
In Account you can view and update your personal and account data. We encourage you to keep it as current and correct as possible so that we are able to contact you if necessary. When changing any of the settings in a section, make sure you click the “Save Settings” button under that section. The […] Read more
Filed Under: Account Tags: domains, email hosting, password, settings, sub-account, username, web hosting
Depending on your subscription, your Runbox account includes various levels of storage space and the number of domains you can use with it will also be different. However, all Runbox accounts share some similar features and quotas that you should be aware of. The quotas are in place to stop excessive usage, but we are […] Read more
In this section you can manage your account’s security settings. We encourage you to enable Two-Factor Authentication and review the other settings in order to keep your account secure. For additional notes about Two-Factor Authentication and Application Passwords we recommend you read the page More About Two-Factor Authentication and App Passwords once you have read […] Read more
An email alias is an extra email address which delivers email to your account, just as your main email address does. With Runbox it is even possible to have an alias deliver email to a Runbox account other than your own if you are using your own domain. An identity (Runbox 7) or profile (Runbox […] Read more
Filed Under: Email Aliases Tags: aliases
Why is keeping a backup important? Keeping copies of your important files and messages (a backup) is extremely important because the devices your store your files on (hard drive, USB stick, phone/tablet etc.) can and do fail and this could prevent you from accessing your data. Whatever you use for your computing needs, we strongly […] Read more
Runbox supports a so-called “catch all” function for email hosting. This means that you will receive mail on any valid address for your domain without having to setup an explicit alias. All mail will automatically be received by your main Runbox account. All email delivered using this catch all mechanism will go to your main […] Read more
DKIM (DomainKeys Identified Mail) is an email authentication method that places a digital signature (a piece of code) in the headers of your outgoing mail. This helps receiving email servers identify if the message was genuinely sent by you, the domain owner, and confirms that certain aspects of the message have been unchanged since the […] Read more
Filed Under: Email Hosting
If you would like to register a new domain or transfer a domain in to us please contact support@runbox.com for more information. With Runbox Domain Hosting you can register a brand new domain name and configure it for Web Hosting and/or Email Hosting. For example, you can register yourcompanyname.com or yourname.com and set it up to host a […] Read more
Once your domain is set up and Runbox has verified your settings, you can set up aliases on your domain. An alias can be an address on your own domain or another Runbox address. Your domain must be listed as “Active” under Account > Email Hosting before you can set up aliases on it. More information: Email […] Read more
With Runbox Email Hosting you can manage the email for a domain you already own from your Runbox account. You can add a domain to an existing Runbox account, or sign up for an account using your domain rather than using a Runbox domain. This means that you can have email that is sent to […] Read more
This article explains how to set up your Runbox account to accept email for your existing domain name. Go to Account > Email Hosting in the main menu. Enter a domain name that you own or administer. Select Catch all if you want your Runbox account to receive all email sent to that domain, or specify […] Read more
To upload your web pages to our Cpanel based web hosting, you can follow these instructions: Download and install FileZilla Client: https://filezilla-project.org/ Click on Site Manager New site Enter your domain name: domain.com Host Server name: host02.runbox.net (Example) Encryption: Require explicit FTP over TLS Logon type: Normal User: your-ftp-username Password: your-ftp-password Connect You can find […] Read more
Filed Under: Web Hosting
Runbox offers its members a number of alternative domain names that are synonymous, and can all be used to receive email in your account. Some examples of these alternative domains are demo@runbox.com, demo@runbox.no and demo@runbox.eu (there are others). What parts make up an email address? The part before the @ symbol is called the local-part, […] Read more
At Runbox we are constantly on guard against phishing attacks against our customers, and here we take a closer look at this increasing problem and some simple steps you can take to protect yourself. As a summary, ensure that you check: What is phishing? Phishing is a type of cyber attack in which an attacker […] Read more
Before reading this page, we strongly recommend you read the overview of our Account Security services. At Runbox, ensuring that our customers understand how our services can work best for them is very important to us. This page contains some further notes that we hope will allow you to make the best use of Two-Factor […] Read more
It’s both simple and safe to import your domain’s email to Runbox Email Hosting. This article explains how to set up one or more Runbox accounts, switch your domain to use Runbox, and then import any existing email from the other service. What you need to do We often get asked what the best procedure, […] Read more
If you are a business or organization that is new to Runbox it is worth considering a few things before you sign up for our accounts. By asking yourself the questions below, and considering the additional points mentioned you can save yourself some time and expense later on as you begin to use our service. […] Read more
Filed Under: Account, Getting started
If you are new to Runbox it is worth considering a few things before you sign up for one of our accounts. By asking yourself the questions below and considering the additional points mentioned you can save yourself some time and expense later on as you begin to use our service. How many accounts do […] Read more
Filed Under: Account, Getting started
We aim to make our web app work on as many browsers as possible. We recommend you use one of the following browsers for Runbox, and always ensure you are using the latest version of your computer’s operating system. We particularly recommend Firefox as it is an open source browser and because it has a […] Read more
Account Settings Configure settings for your account and any sub-accounts. Personal Details View and update your name, address, alternative recovery email address, and other personal details. Update your Personal Details Storage and Data Check the details for your account’s email and file storage space and monitor your bandwidth usage. See your Data Usage Preferences View […] Read more
Filed Under: Account, Runbox 7, Sub-Accounts Tags: account, details, personal details, preferences, runbox 7, settings, sub-account, subaccount
Using Aliases You can set up Email Aliases under your main Runbox account. Instead of using the same address for everything, you can set up alternative email addresses for online subscriptions, registrations, newsletters, social media, business contacts and so on. All emails sent to your email aliases are delivered to your primary inbox. You can […] Read more
Default Identity Your Default Identity is the email address automatically selected on the Compose screen. You can change your default identity at any time using the drop-down menu. When you create an alias, it automatically becomes part of an Identity. You’ll have the option to customize details (such as the From Name, Signature, or Reply-to […] Read more
Email Hosting: Configure email hosting settings for your domain. Domain Hosting: Manage domain settings and DNS records. Web Hosting: Set up and manage web hosting options. You will find Hosting under Account Settings in Runbox 7 Webmail. Note: Clicking on these options will temporarily redirect you to the Runbox 6 version of these features. We […] Read more
Filed Under: Account, Domain Hosting, Email Hosting, Runbox 7, Web Hosting Tags: domain, email hosting, hosting, runbox 7, web hosting
Account Security Securing your email account is essential, it safeguards your personal information, prevents unauthorized access, and ensures your communications remain private and protected. This page guides you through securing your Runbox 7 account. Go to Runbox security settings. 1. Account Password Setting a strong password for your Runbox account is essential for protecting your […] Read more
Sub-accounts are a good way to get additional email accounts with their own username and password for friends, family or business colleagues. Sub-accounts are cheaper than main accounts, but mostly share the same features. Sub-accounts are created and administered by a main account. If you already have one or more sub-account subscriptions you can set […] Read more
Runbox supports subaddressing, which is also often called plus addressing. This allows you to add a + in your email address followed by what is called a tag. An example is shown below for the account demo@runbox.com. demo+shopping@runbox.com You don’t need to set this up as an alias in your account, it just works, and […] Read more
Main accounts You can change your account plan at any time, but you should be aware of the way this works before doing so. you must pay for a full year of the plan you are switching to upgrades and downgrades take place immediately after you pay for the plan you are switching to an […] Read more
Log In Details Your username and password are the only way that you can access your account. As such, it is important that only you know what they are, and there are steps you can take to ensure your account remains secure. If you have activated Two-Factor Authentication, you will also need a Timed One […] Read more
All Runbox domains are synonymous, and you can use whichever domain you like for receiving email. For example, demo@runbox.com is the same as demo@runbox.no, demo@runbox.us and demo@rbox.me. You can see a full list of Runbox domains you can use on the Aliases page when logged in to your account. Webmail settings to send from your […] Read more
We are currently not offering new web hosting accounts. Sorry for any disappointment caused. With Runbox Web Hosting you can host your web site on Runbox’ servers using a domain name you own. If you don’t own your own domain and don’t want your own domain, you can set up a website using a Runbox […] Read more
The Name Servers to use for your Runbox Web Hosting account are: ns1.runbox.net ns2.runbox.net
Filed Under: Web Hosting Tags: web hosting
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