Runbox Mail Manager 6 Copyright © Runbox Solutions AS. All rights reserved. This software application is developed by Runbox Solutions AS and is protected by copyright law and international treaties. We are considering to open source Runbox Mail Manager, but currently it is proprietary. It does mostly consist of open source components. Runbox Mail Manager […] Read more
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In Account you can view and update your personal and account data. We encourage you to keep it as current and correct as possible so that we are able to contact you if necessary. When changing any of the settings in a section, make sure you click the “Save Settings” button under that section. The […] Read more
Filed Under: Account Tags: domains, email hosting, password, settings, sub-account, username, web hosting
In this section you can manage your account’s security settings. We encourage you to enable Two-Factor Authentication and review the other settings in order to keep your account secure. For additional notes about Two-Factor Authentication and Application Passwords we recommend you read the page More About Two-Factor Authentication and App Passwords once you have read […] Read more
An email alias is an extra email address which delivers email to your account, just as your main email address does. With Runbox it is even possible to have an alias deliver email to a Runbox account other than your own if you are using your own domain. An identity (Runbox 7) or profile (Runbox […] Read more
Filed Under: Email Aliases Tags: aliases
Runbox supports Coinbase payments via Coinbase Commerce. In order to pay with Coinbase, you will need a Coinbase wallet. If you don’t have one already, you can set one up at Coinbase. Once you have a Coinbase wallet with some funds, you may proceed to Runbox Payment Options to subscribe to Runbox using Coinbase. After […] Read more
To write and send new messages, click Compose in the Webmail menu or the main Runbox menu. By default, the Compose screen will open in a new window, much like an email client such as Outlook or Thunderbird. You will see a number of fields and buttons, all of which are explained below. From If […] Read more
Contacts lets you store the personal information of your contacts, making their names and email addresses are available in Compose. The Contacts screen consists of two main parts: the Groups list to the left, and the Contact list in the main section to the right. Contacts menu Email To send email to one or more […] Read more
If you would like to register a new domain or transfer a domain in to us please contact support@runbox.com for more information. With Runbox Domain Hosting you can register a brand new domain name and configure it for Web Hosting and/or Email Hosting. For example, you can register yourcompanyname.com or yourname.com and set it up to host a […] Read more
This article explains how to set up your Runbox account to accept email for your existing domain name. Go to Account > Email Hosting in the main menu. Enter a domain name that you own or administer. Select Catch all if you want your Runbox account to receive all email sent to that domain, or specify […] Read more
You can export your Runbox contacts as a Comma Separated Values (CSV) file, which you can then import into another service. Exporting all contacts To export all your contacts, go to Contacts in the main menu. Make sure that the topmost group called “All” is selected, and then click the “Export” button in the menu. Exporting […] Read more
With Runbox Files you can store all your files online and access them wherever you might be. By keeping your files centralized on the Runbox servers you can always stay synchronized, backup your data with the click of a mouse, save email attachments online for later use, and even edit them with office applications. Using […] Read more
The Filter level in Manager lets you reject unwanted email and sort your email in a number of different ways. You can configure protection against unwanted email, set up an auto-reply, and sort email to folders and other email addresses. Make sure you click [Save settings] if you make any changes to the settings. Unwanted […] Read more
[ The Webmail folders are listed alphabetically in a familiar folder tree to the left in the Webmail window. The standard Runbox folders (Drafts, Inbox, Sent, Spam, Templates, and Trash) are always listed first. The folder hierarchy can be expanded to show sub-folders by clicking the + sign in front of the folder name, or […] Read more
The folders are listed alphabetically (except for standard folders like Inbox and Trash) in a familiar folder tree to the left in the Webmail window. The folder hierarchy can be expanded to show sub-folders by clicking the + sign in front of the folder name, or by clicking the “Expand all” icon at the top […] Read more
It’s an unfortunate fact that when using email you will sooner or later receive an email pretending to be legitimate, trying to make you reveal information or click a malicious link. This is commonly called “phishing” and may attempt to lead you to a website that looks like for instance your bank, and then convince […] Read more
At Runbox we are constantly on guard against phishing attacks against our customers, and here we take a closer look at this increasing problem and some simple steps you can take to protect yourself. As a summary, ensure that you check: What is phishing? Phishing is a type of cyber attack in which an attacker […] Read more
We recommend regularly checking your Spam folder for legitimate messages and marking them as “Not spam.” This helps train your filter to better recognize real messages without becoming overly aggressive. However, sorting through a full Spam folder can be tedious. Below, we explain how to reduce the clutter and quickly spot legitimate emails that may […] Read more
There might be network problems between you and the Runbox servers, your Internet Service Provider might be blocking certain types of connections, or there could be problems within the Runbox services. To see whether there are any known service disruptions within Runbox, please see our Service Status posts . To confirm that the Runbox servers are running […] Read more
To set up Apple Mail with Runbox, please follow the step-by-step instructions below. Note that the setup process may vary slightly from what is shown here, depending on the version of macOS and Apple Mail you are using. Note: There is more than one place in macOS where you can set up Internet accounts. Here […] Read more
To set up Thunderbird with Runbox, follow the step-by-step instructions below. Please note that the setup process and dialogue boxes on your computer may vary slightly from what is shown here, depending on what version of Thunderbird you are using and whether you are using Windows or macOS. Add a new email account to Thunderbird […] Read more
Mutt is a text-based IMAP client that is popular on Linux computers, and can be installed on for instance Ubuntu Linux. To set up Mutt with Runbox, add the following to a file named .muttrc in your home directory: set imap_user = “username” set imap_pass = “password” set smtp_url = “smtp://username@mail.runbox.com:587/” set smtp_pass = “password” […] Read more
Filed Under: Email Clients Tags: IMAP
To import any email you have stored with other email providers, you can use our IMAP Import feature. IMAP Import will copy all folders and email in another account to your Runbox account. Information you will need to know You will need to know the following things about the current email service before you begin an IMAP Import: That the service […] Read more
Please follow these steps to import contacts from a Gmail account to Runbox: 1. Export your contacts from Gmail Log in to your Gmail account at https://mail.google.com and click Gmail => Contacts in the top left corner. In the Contacts menu near the top of the screen, click More => Export… A dialog box will appear where you can select which contacts to export. […] Read more
From demo@runbox.com Tue Jan 27 02:32:44 2015 Return-path: <demo@runbox.com> Received: from [10.9.9.207] (helo=mailfront03.runbox.com) by takara.runbox.com with esmtp (Exim 4.69) id 1YFv1I-0002OP-4Z for demo@runbox.com; Tue, 27 Jan 2015 02:32:44 +0100 Received: from angua.runbox.com ([10.9.9.117] helo=bars.runbox.com) by mailfront03.runbox.com with esmtps (TLS1.0:RSA_AES_256_CBC_SHA1:32) (Exim 4.76) id 1YFv1M-0006HI-2s for demo@runbox.com; Tue, 27 Jan 2015 02:32:48 +0100 Received: from [10.9.9.241] (helo=rmm6prod02.runbox.com) […] Read more
Login procedure To login to Runbox Webmail: Open your web browser and go to https://runbox.com, which provides a secure, encrypted connection. Use https://runbox.com/mail for a simpler and faster login screen. Enter your username (your username is your primary Runbox email address) Enter your password. Asterisks (***) will appear in this field as you type, to help keep your […] Read more
We recommend that you log out of your Runbox account every time you’re done using the service. This ensures that others cannot access your personal information and correspondence at the computer you use. To exit your Runbox account in a web browser, simply click “Logout” in the main menu. You will need to log in […] Read more
Mailvelope is a browser add-on for Firefox and Chrome that enables PGP encryption and signing of messages sent from the Runbox Webmail. The following instructions will install and set up Mailvelope with Firefox (Chrome will be similar): Open Firefox and install the Mailvelope add-on from https://www.mailvelope.com/. Ensure that the add-on is enabled in your browser, […] Read more
Manager is the core of the Runbox system, and is where you manage all your incoming email. With Manager you can retrieve from external email accounts, filter incoming email, and get information about the various ways by which you can access your Runbox email. You don’t need to configure or make any changes in Manager […] Read more
The upgraded search function in Runbox 6 is based on the search functionality originally developed for Runbox 7. You will find the search area at the top of the message list when clicking Search in the Webmail menu. Simply start typing to search the messages in your account. The search function will show results as […] Read more
The following is a list of official Runbox email addresses that Runbox staff or automated systems may use to communicate with users and customers. If you receive email pertaining to be sent from Runbox staff and the From address does not match any of these addresses, the message is likely to be fraudulent. support@runbox.com: Our […] Read more
Filed Under: How-tos
With POP Fetch you can retrieve email from other email accounts that support the POP3 protocol, with or without SSL. Most email servers at work places, educational institutions, and private Internet Service Providers support this protocol. You can enter as many POP servers as you like, and retrieve the email at set intervals. Note: New accounts […] Read more
Clicking “Preferences” in the Webmail menu lets you review and modify the options for Runbox Webmail. General preferences These options affect all of Runbox Webmail. Date format: Select the format to show dates in Webmail. Time format: Select the format to show timestamps in Webmail. Preferences for folder [folder name] Each Webmail folder has its own set […] Read more
Runbox 7 offers a cutting-edge web app experience with a real time email message list and search results, infinite scrolling, and a host of other features including a Progressive Web App (PWA) for mobile devices. Additionally Runbox 7 includes Contacts, Calendar, and Settings that are gradually being upgraded from the previous Runbox 6 version. Webmail […] Read more
Sender Policy Framework (SPF) allows email services to verify the origin of a received message, and help counter forged and unsolicited email (spam). Email services receiving email from the Runbox domains may verify that the messages actually originate with the Runbox servers by looking up the SPF information in the DNS records of our domains. […] Read more
Filed Under: Documentation Tags: spf
To sign up a Runbox account, please go to Runbox Signup and follow the instructions. The information you provide will be kept strictly confidential, as stated in our Privacy Policy. 1. Person or Family – Business or Organization The main difference between these options is that selecting the Business or Organization option allows you to enter a business […] Read more
Sub-accounts are a good way to get additional email accounts with their own username and password for friends, family or business colleagues. Sub-accounts are cheaper than main accounts, but mostly share the same features. Sub-accounts are created and administered by a main account. If you already have one or more sub-account subscriptions you can set […] Read more
Tags let you label messages across folders, and will allow you to organize and find messages more easily. To add a tag, open an email, select [New Tag] from the Tags field near the top, enter a tag name, and click “Add tag”. You can now sort messages by your tags in the message list. […] Read more
With CalDAV you can store your calendars on Runbox’ servers using calendar apps on your computer or smart phone. To use Runbox CalDAV, set up a new account in your Calendar client with your Runbox username and password and dav.runbox.com as Server Address. Note: It is currently not possible to share calendars with other people, […] Read more
Filed Under: Calendar Clients Tags: calendar
We recommend that customers who access their email with email clients such as Outlook, Apple Mail, and Thunderbird use IMAP (Internet Message Access Protocol) when possible. It has a number of advantages over POP (Post Office Protocol) and no real disadvantages for most people. IMAP synchronizes all email on the server with your client and this means […] Read more
Although we recommend Runbox members should use IMAP for accessing email, there is an alternative. POP stands for Post Office Protocol and if you only ever access your email on one device or wish to download your email and not store it on the Runbox servers, you could use POP to do this. POP vs […] Read more
An email client set up to download incoming email via IMAP or POP also needs to be configured for SMTP (Simple Mail Transfer Protocol) to send outgoing messages via the Runbox servers. SMTP Client Settings Secure/Encrypted SMTP Outgoing Server (SMTP): mail.runbox.com Port: 587 with STARTTLS or Port: 465 with TLS/SSL Secure/Encrypted Connection: Yes/On Authentication: Password Note: […] Read more
This page relates to Runbox 6 which is accessed from https://runbox.com/mail. For Runbox 7 please visit https://runbox.com/app Get started here: https://runbox.com. For the best experience we suggest you use one of our recommended browsers. Once you have logged in, you will find a menu at the top of the page which lets you easily access […] Read more
We are currently not offering new web hosting accounts. Sorry for any disappointment caused. With Runbox Web Hosting you can host your web site on Runbox’ servers using a domain name you own. If you don’t own your own domain and don’t want your own domain, you can set up a website using a Runbox […] Read more
Runbox Webmail gives you an overview of your email and is where you read incoming messages, organize your email in folders, and write new email. The Runbox Webmail comes in two flavors: The interactive Enhanced Webmail featuring drag and drop of messages, and Basic Webmail which is more conventional. You can try both by using the buttons at the […] Read more
The Name Servers to use for your Runbox Web Hosting account are: ns1.runbox.net ns2.runbox.net
Filed Under: Web Hosting Tags: web hosting
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